Arum Marble Table Lamp - black arched table lamp with tilting shade and marble base | Korewolamp
Arum Marble Table Lamp - view 2 | Korewolamp
Arum Marble Table Lamp - travertine base option | Korewolamp
Arum Marble Table Lamp - view 3 | Korewolamp
Arum Marble Table Lamp - tilting shade detail | Korewolamp
Arum Marble Table Lamp - view 4 | Korewolamp
Arum Marble Table Lamp - view 5 | Korewolamp
Arum Marble Table Lamp - view 6 | Korewolamp
Arum Marble Table Lamp - view 8 | Korewolamp
Arum Marble Table Lamp - view 9 | Korewolamp
Arum Marble Table Lamp - view 11 | Korewolamp
Arum Marble Table Lamp - view 12 | Korewolamp
Arum Marble Table Lamp - view 13 | Korewolamp
Arum Marble Table Lamp - view 17 | Korewolamp
Arum Marble Table Lamp - view 22 | Korewolamp
Arum Marble Table Lamp - view 23 | Korewolamp
Arum Marble Table Lamp - view 25 | Korewolamp
Arum Marble Table Lamp - view 24 | Korewolamp
Arum Marble Table Lamp - view 21 | Korewolamp
Arum Marble Table Lamp - bedside reading light scene | Korewolamp
Arum Marble Table Lamp - console styling scene | Korewolamp
Arum Marble Table Lamp - dimensions | Korewolamp

Arum Marble Table Lamp

$442.00 $295.00
SKU: K202405212-1
Availability: In Stock Pre order Out of stock

The price includes tax, and free standard shipping within the U.S. is provided.

Size: Dia 13.4″(34cm) x W 8.1″(20.5cm) x H 19.7″(50cm)

Dia 13.4″(34cm) x W 8.1″(20.5cm) x H 19.7″(50cm)

Colour: Cashmere

Cashmere
Black

Plug options: US Plug

US Plug
UK Plug
AU Plug
EU Plug

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Description

The Arum Natural Stone Table Lamp: natural stone below, a shade that tilts above.

The Arum table lamp sets a slender arched arm and a tilting metal shade on a solid base of natural black marble or travertine. The stone gives the lamp its character and keeps the weight low, so the shade can hang out over the table while the lamp stays firmly in place.

It is a lamp built around balance. A slim aluminum arc rises from the stone and bends forward, so the cone shade seems to hover above the table with nothing underneath it — a quiet, sculptural shape that looks as good switched off as it does lit.

Tilt the shade down and it becomes a focused reading light for a nightstand or desk; tilt it up and it washes the room in soft, indirect light. A 59″ (150 cm) cord with an in-line switch and a plug for your country means it is ready to plug in wherever you need it.

Choose black marble for a graphic, high-contrast look in modern rooms, or travertine for warm, textured calm in Japandi and organic interiors. Because every base is cut from natural stone, the pattern on yours is one of a kind.

  • 2 stonesMarble or travertine
  • H 19.7″50 cm tall
  • TiltingShade moves up and down
  • 59″ cordWith in-line switch

Best forBedsideSideboardConsoleDeskReading nook

A natural stone table lamp with an arched arm and a cone shade on a side table.
Marble or travertineNatural stone base
Size & Placement

Made for everyday surfaces

Compact enough for a nightstand, sculptural enough for a console. Check the numbers, then pick its spot.

Dimension drawing with the height, width and diameter of the stone table lamp.
  • Height19.7in50 cm
  • Diameter13.4in34 cm
  • Width8.1in20.5 cm
  • Bedside table Tilt the shade down toward your book and away from the pillow beside you.

  • Sideboard or console Leave room around the arm so the shade clears the wall or a mirror.

  • Home office desk Place it opposite your writing hand so your hand casts no shadow.

  • Indoor, dry rooms Keep it away from bathrooms, sinks and covered porches.

Before you order: measure your tabletop against the full Ø 13.4″ (34 cm), and keep the whole stone base on the surface rather than over an edge.

Specifications

The full details

Everything you need to compare, in one place.

  • BaseNatural black marble or natural travertine
  • Arm & shadeAluminum
  • FinishBlack · warm beige
  • DimensionsØ 13.4″ × W 8.1″ × H 19.7″
  • ShadeTilts up and down
  • Bulb baseE12 or E14
  • Light colorWarm white 2700K recommended
  • VoltageAC 110–240V
  • Cord59″ (150 cm), in-line switch, longer on request
  • PlugUS · UK · EU · AU
  • RoomsBedroom · living room · home office
  • Returns30-day returns · transit damage covered (24h photo report)

Questions about size, stone or cord length? Email support@korewolamp.com.

 

 

Why It Works

Three reasons it earns its place

A table lamp sits in view all day, lit or not. This one is designed to look like a small sculpture, stay put where you set it, and give you exactly the light you need.

The black and warm beige versions of the stone table lamp shown side by side.01

Real stone, two ways

Choose black marble for crisp contrast or travertine for a warm, textured look. Either way, the base is natural stone and no two are alike.

  • Solid black marble or travertine
  • Veining and pores unique to your base
  • Cool, dense and substantial to the touch
Compare the stones
Close-up of the black marble cylinder base that anchors the arched arm.02

Steady by design

The heavy stone base counterweights the arched arm, so the shade reaches out over the table without tipping the lamp.

  • Weight kept low, in the stone
  • Light aluminum arm and shade above
  • Flat base that sits evenly on the table
See how it balances
Detail of the beige asymmetric shade that tilts to aim the light.03

Light that follows you

Tilt the shade down for a focused reading pool or up for a soft ambient glow, and switch it on from the cord.

  • Tilts up for a wide, soft glow
  • Tilts down for reading and desk work
  • Switch on the cord, within easy reach
See the shade positions
  • 2Natural stones
  • 3Shade positions
  • 59″Cord with switch
  • 4Plug types

 

The Details

A closer look, part by part

Five simple parts, each doing a clear job. Here is what you are bringing home.

  • A

    Cone shade

    Aluminum, shaped to push light downward and tilt up or down on the arm.

  • B

    Arched arm

    A slim aluminum arc that carries the shade out over the table.

  • C

    E14 socket

    Tucked inside the shade; a warm LED bulb is recommended.

Labelled drawing of the table lamp: shade, arm, socket, stone base, and cord with switch A B C D E
  • D

    Stone base

    Solid black marble or travertine with a rounded top and a flat, steady bottom.

  • E

    Cord and switch

    59″ (150 cm) with an in-line on/off switch and the plug for your country.

 

Natural Stone

Marble or Travertine

Both bases are cut from real stone, so each one carries its own pattern. Choose the one that suits your room.

The black marble table lamp switched on in a studio setting.

Stone oneBlack Marble

Comes with the Black finish

  • Deep black stone with subtle, natural veining
  • Smooth, dense surface that feels cool to the touch
  • Crisp contrast against pale walls and light wood
The warm beige travertine table lamp in a reading corner beside a vase of flowers.

Stone twoTravertine

Comes with the warm beige finish

  • Sand and cream tones with soft natural banding
  • Characteristic small pores that give it texture
  • A relaxed look for linen, oak and plaster rooms
Nature’s Signature

No two bases are the same

Marble and travertine form slowly in the earth. Minerals, water and pressure leave their own marks in every block, so each base cut from that stone carries a pattern found nowhere else.

  • Veining runs its own way

    Lines and clouds in the marble follow the stone, never a print, so they never repeat.

  • Pores and soft banding

    Travertine builds up in layers around mineral springs, leaving small natural pores and gentle bands.

  • LighterAs shownWarmer

    Tone varies by piece

    One base may read a little lighter or warmer than the next, and than the photos.

Black marble and travertine compared
Black marble Travertine
Color Deep black, subtle veining Warm beige, soft banding
Surface Smooth and dense Natural pores and pits
Room style Modern, high contrast Warm, natural, organic
Care pH-neutral cleaner, no acids pH-neutral cleaner, brush dust from pores

Proof it is realVeining, pores and small color shifts are natural features of the stone, not defects. Your base will differ slightly from the photos, and that is exactly the point.

 

Stable by Design

Built to Stay Put

A shade that reaches out needs its weight in the right place. Here, the stone does that job.

  • Heavy stone base

    Most of the lamp's weight sits low, in solid marble or travertine.

  • Flat stone bottom

    The base sits evenly on the tabletop without rocking.

Balance diagram: the heavy stone base keeps the lamp's balance point above its footprint Stone footprint Balance point
Illustration only, not to scale.
  • Light arm and shade

    The aluminum parts above weigh little, so reaching out does not pull the lamp over.

  • Balance over the base

    The combined weight stays above the stone, so a bumped table does not topple it.

  • Use a level surfaceA flat nightstand, sideboard or desk keeps the base seated.
  • Keep the base on the tableNever let the stone hang over an edge.
  • Leave slack in the cordA tight cord across a walkway can drag any lamp down.

 

Signature feature

Tilt it up, tilt it down

The shade moves up and down on the end of the arm, so one lamp gives you three kinds of light: a reading pool, an even glow, or a soft wash across the room.

  • One lamp, three lightsReading, accent and ambient in a single fixture.
  • Adjusts by handNo tools or knobs; simply move the shade.
  • Stays where you set itThe shade holds its angle once positioned.
The shade tilts up and down on the end of the arched arm UpDown

How to adjust: hold the shade by its outer edge and move it gently. Let the bulb cool first.

Position oneTilted up

A wide, soft spread that fills the living room with ambient light.

Position twoLevel

Even light across a sideboard, console or dining table.

Position threeTilted down

A focused pool for reading in bed or working at the desk.

 

Size Guide

Will it fit your table?

At 19.7″ (50 cm) tall, the lamp is sized for everyday surfaces. Here is how it sits on three of them.

Size guide: the 19.7 inch lamp on a 23.6 inch nightstand, a 29.5 inch desk and a 31.5 inch console 23.6″≈ 43.3″29.5″≈ 49.2″31.5″≈ 51.2″NightstandDeskConsole
Typical furniture heights shown for scale: nightstand 23.6″ (60 cm), desk 29.5″ (75 cm), console 31.5″ (80 cm).
  • Bedside

    A nightstand close to mattress height, around 21.5–25.5″ (55–65 cm), keeps the light on your book rather than in your eyes.

  • Desk

    On a standard 29.5″ (75 cm) desk, tilt the shade down so the bulb stays out of your line of sight while you work.

  • Console

    On a 31.5″ (80 cm) console or sideboard, the lamp reads as a sculptural accent as you walk past.

Leave about 13.4″ (34 cm) of clear surface for the arm and shade.

 

Light Guide

Choosing the Right Bulb

The bulb sits close under the shade, so it sets the mood of the whole lamp. Here is what to choose, and how to dim it.

Where you use it Color temperature Brightness Shade position
Bedside reading 2700K warm white About 450 lumens Tilted down
Living room glow 2700K warm white 250–450 lumens Tilted up
Sideboard accent 2700K warm white 250–350 lumens Level
Desk work 3000K soft white 450–800 lumens Tilted down
  • E12 or E14 base

    Slightly wider than the US E12 base, so search for “E14 LED bulb” when buying a spare.

  • Choose LED

    LED stays far cooler than halogen, which matters under a close-fitting shade.

  • On/off switch

    The cord switch turns the lamp on and off only; see the dimming options below.

Dimmable Light

Want to dim it?

The cord switch is on/off only. For adjustable brightness, pick one of these three set-ups.

  • Simplest

    Plug-in lamp dimmer

    Plug an LED-rated lamp dimmer into the outlet, plug the lamp into it, and fit a dimmable E14 LED bulb.

  • Smart home

    E12 or E14 smart bulb

    Dim from an app or voice assistant, and leave the cord switch on so the bulb always has power.

  • Made to order

    Dimmer cord on request

    Ask us before your lamp ships about fitting a cord with an in-line dimmer switch.

  • Always use a bulb marked “dimmable” with any dimmer. Non-dimmable LEDs can flicker, buzz or fail early.

 

Power & Cord
59in150 cm of cord

A Cord That Reaches

Every lamp is wired and ready to plug in, with a switch you can reach without touching the shade.

Diagram of the 59 inch (150 cm) cord with an in-line switch and a plug Stone base In-line switch Plug 59 in / 150 cm
Stone base, in-line switch and plug on a 59″ (150 cm) cord
  • Switch on the cord

    Turn the lamp on and off without reaching under the shade.

  • Longer on request

    Email support@korewolamp.com with your order number and the length you need, before the lamp ships.

  • Plug for your country

    USUKEUAU
  • AC 110–240V

    Choose the plug that matches your outlets at checkout.

 

Care

Keeping the stone looking new

Marble and travertine need very little from you. A soft cloth does most of the work, as long as acids stay away from the surface.

Detail of the travertine base being wiped clean with a soft cloth.
Five minutes a week keeps it like the day it arrived.Natural stone care
  • Weekly

    Dust it

    Wipe the base and shade with a soft dry cloth. On travertine, a soft brush lifts dust from the pores.

  • After a spill

    Wipe and dry

    Blot straight away with a damp cloth, then dry the stone so no ring is left behind.

  • Now and then

    Deeper clean

    Use a pH-neutral stone cleaner. Switch off and unplug before cleaning the shade.

  • Never

    Acids or abrasives

    Vinegar, lemon, bleach and scouring pads can etch or dull natural stone.

Good to knowBoth stones are calcite-based, so a coaster under drinks and perfume keeps the surface free of marks.

 

The stone table lamp glowing on a dark wood desk in a quiet study.
At Home With It

The light you come home to

The room is still dark when you walk in. A click on the cord, and a small pool of warm light spreads across the desk: the day’s mail, an open notebook, the cool stone at the lamp’s foot.

The house feels lived in again, and the lamp spends the evening moving its light to wherever you need it next.

  • 6 pm

    Coming home

    One click on the cord and warm light lands on the desk as you drop your keys.

  • 8 pm

    Dinner winds down

    Tilt the shade up and the whole room settles into a soft, low glow.

  • 10 pm

    One more chapter

    Tilt it down onto the page while the rest of the room stays dim.

  • 11 pm

    Lights out

    Switch off from the cord without reaching under the shade.

 

Complete the Look

The same design, room to room

The table lamp has two siblings with the same slender arm, cone shade and stone details. Use them together and the look carries quietly from one room to the next.

Ways to pair them

Three simple combinations that work in most homes.

  • Living roomFloor lamp beside the reading chair, table lamp on the console.
  • BedroomA pair of swivel wall lamps above the nightstands to free up the surface.
  • Home officeTable lamp on the desk for tasks, floor lamp in the corner for evening glow.

Start with one piece and add the others later; each is sold separately.Mix and match

FloorA matching floor lamp with a stone base and a tilting cone shade.

Arum Floor Lamp

Reading light beside a sofa or armchair, with the same stone base and adjustable shade.

Ø 16.5″ × H 53.4″Dia 42 × H 136 cmPlug-in
View the floor lamp
WallA matching swivel wall lamp with a cone shade.

Arum Swivel Wall Lamp

Frees up the nightstand, and the head swivels to aim light where you need it.

Single or set of 2Swivel headHardwired
View the wall lamp

 

Made to Order

Make It Yours

Outlet on the far side of the room, or a finish to match your furniture? Tell us what you need and we will build it for you.

Longer cordFinish colorCustom size
  1. Send your request

    Email the product link or SKU with the changes you want.

  2. Get a quote

    Our team replies within 1–2 business days.

  3. Approve the drawing

    The factory prepares a plan for you to confirm.

  4. Made and shipped

    Custom pieces take about 8–10 weeks, with free standard shipping.

Please note: custom orders cannot be cancelled, returned or exchanged.Start a request

 

Questions, Answered

Before You Order

The stone, the shade and the cord, answered in a line or two.

01Is the base real stone?

Yes. It is natural black marble or natural travertine, so every base has its own pattern.

02Which stone comes with which finish?

Black marble comes with the black finish, and travertine comes with the warm beige finish.

03Will it tip over with the shade reaching out?

No. The heavy stone base counterbalances the arm, so the lamp stays steady on a flat surface.

04Can I move the shade up and down?

Yes. Hold the shade by its edge and tilt it gently up or down to where you want the light.

05How long is the cord?

It is 59″ (150 cm) with a plug and an in-line switch. Longer cords are available on request before the lamp ships.

06What bulb does it take?

An E14 base bulb. A warm white LED around 2700K gives the softest light.

07Can I dim the light?

Not with the standard switch. Use a dimmable E14 bulb with a plug-in dimmer, or an E14 smart bulb.

08Will it work with US outlets?

Yes. Choose the US plug option; the lamp runs on 110–240V.

09Are pores in the travertine a defect?

No. Small pores are a natural feature of travertine and part of its texture.

10How do I clean the stone?

Wipe it with a soft dry cloth and use only pH-neutral cleaners. Avoid vinegar, lemon and bleach.

11Will it fit my nightstand?

It suits most nightstands; a table close to mattress height puts the light right on your book.

12Is there a matching floor or wall lamp?

Yes. The same design comes as a floor lamp and a swivel wall lamp, linked above.

13Can I customize the finish or size?

Yes. Email us the SKU and your request, and we will reply with a quote within 1–2 business days.

Not sure which stone suits your room? Send us a photo and we will help you choose.

Ask a Question

 

Reviews

Customer Reviews

Based on 6 reviews
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C
Cherry Robeson
Exceptional value! A perfect decorative lamp for a sideboard.

I placed it on the sideboard in the dining room alongside a few art books and a potted plant; a quick snapshot looks just like a magazine cover.

B
Benson Job
The perfect finishing touch for the living room.

The quality is superb, and the overall look is incredibly elegant.

S
Sampson Aldington
Very secure packaging; the actual product is even more beautiful than the photos!

I was relieved when the package arrived; the carton was very sturdy and packed with foam that held the lamp body and base firmly in place. Assembly was a breeze, taking just a few minutes.

H
Herbert Valentine
Perfectly proportioned with a sculptural quality.

The balance of the lamp's cantilever arm is spot-on. The heavy, square marble base contrasts beautifully with the light, streamlined arched metal rod above, creating a striking unity of opposites.

A
Alston Dierser
The perfect companion for a bedside table.

I placed it on my bedside table. The leaf-shaped shade design is truly ingenious—it refracts and directs the light, making it ideal for reading or scrolling through my phone in bed before sleep.

Customization

Customization Services

At Korewo Lamp, we understand that every space is unique, and sometimes, ready-made designs might not meet your exact vision. That’s why we proudly offer comprehensive customization services, ensuring your lighting is tailored perfectly to your preferences and needs. Whether it’s the size, color, style, or a completely original design, we’re here to bring your ideas to life.

Custom Size, Color & Style

  1. Custom Color
    Found a chandelier or wall lamp design you love, but the color doesn’t match your décor? No problem! We can customize the finish—whether you prefer gold, chrome, matte black, or something unique—to harmonize perfectly with your furniture and space.

  2. Custom Size
    Have specific dimensions in mind? Let us create lighting that fits seamlessly into your room. Provide details such as width, depth, and height (e.g., W 48” X D 10” X H 12”), and we’ll ensure it’s just right for your space.

  3. Custom Style
    Love one of our existing designs but wish it came in a different style? We can customize products within the same series to suit your aesthetic preferences.

  4. Custom Items From Your Imagination
    If you have a unique vision not featured on our website, we encourage you to share your ideas. Even a hand-drawn sketch is enough for our team to understand your requirements and provide professional guidance.

How to Customize Your Design

Simply email us at support@korewolamp.com with the following details:

  1. Product Reference
    Mention the SKU number or share the product link for reference.
  2. Design Details
    Include an image, concept, or drawing of the chandelier or lamp you want.
  3. Color Preferences
    Specify your desired color for the base or accents, such as gold, silver, or black.
  4. Dimensions
    Provide detailed measurements (width, depth, and height) for the lighting fixture. Unsure about the size? Share your room dimensions and ceiling height, and we’ll help you select the perfect proportions.

Once we receive your details, our designers will review your request and respond within 1-2 business days with a quote. After confirming your order, we’ll email a customized invoice.

The Customization Process

  1. Contact Us: Email support@korewolamp.com with your customization request.
  2. Share Your Design: Provide a product link, image, or drawing, along with size and color preferences.
  3. Make Payment: Confirm your order and process the customization fee.
  4. Receive Feedback: Our factory will prepare a detailed drawing or plan for your approval.
  5. Approve & Produce: Once approved, production will begin.

Additional Information

  • Production Time: Customized items require 8–10 weeks to produce and ship, with free standard shipping. Expedited shipping is available for an additional fee.
  • Warranty: All customized products are covered by a 1-year manufacturer warranty.
  • Return Policy: Please note that customized items are not eligible for cancellation, return, or exchange.

Ready to bring your dream lighting to life? Contact us today and let Korewo Lamp create the perfect illumination for your space.


Shipping policy

At korewolamp, we’re committed to delivering your lighting products quickly, safely, and with full transparency. Every lamp we ship is handled with care because we know how exciting it is to brighten your home with something special.

1. Order Processing

We divide the time between a customer placing an order and receiving the product into: Total Delivery Time = Handling Time + Transit Time (business days).

Once you place your order, our team immediately gets to work!

  • Processing Time: Expedited order processing time: 1-3 working days (Monday to Friday, except holidays)

  • During high-demand periods or special promotions, processing may take slightly longer but we’ll always keep you informed via email.

You’ll receive a confirmation email once your order is placed and a tracking email once it ships.

2. Transit Time

Estimated Delivery Times:

Free Shipping:  25–45 working days
Expedited Shipping:   9-14 working days

Delivery times are estimates and may vary due to customs processing, carrier delays, or local delivery conditions.

3. Shipping Costs

We have 2 shipping methods, the billing methods are as follows:

  1. Standard shipping : Free Shipping On All Orders to the United States.

  2. Expedited shipping charges are as follows:

Shipping Method Condition Transportation Costs
Expedited Shipping (9–14 working days) $0.00–$200.00 $100.00 USD
Expedited Shipping (9–14 working days) $200.10–$400.00 $150.00 USD
Expedited Shipping (9–14 working days) $400.10–$600.00 $200.00 USD
Expedited Shipping (9–14 working days) $600.10–$700.00 $250.00 USD
Expedited Shipping (9–14 working days) $700.10–$800.00 $300.00 USD
Expedited Shipping (9–14 working days) $800.10–$900.00 $400.00 USD
Expedited Shipping (9–14 working days) $900.10–$1,000.00 $500.00 USD
Expedited Shipping (9–14 working days) $1,000.10–$1,200.00 $600.00 USD
Expedited Shipping (9–14 working days) $1,200.10–$1,400.00 $700.00 USD
Expedited Shipping (9–14 working days) $1,400.10–$1,600.00 $800.00 USD
Expedited Shipping (9–14 working days)  $1,600.10–$1,800.00 $900.00 USD
Expedited Shipping (9–14 working days) 1,800.10–$2,000.00 $1000.00 USD
Expedited Shipping (9–14 working days) $2,000.10 and up $1500.00 USD

 

4. Order Tracking

Once your order ships, you’ll receive an email with your tracking number and a direct link to monitor your shipment.
Please allow up to 48 hours for tracking updates to appear after dispatch.

If your tracking link shows “pending” for more than 5 business days, contact our support team we’ll gladly assist in tracking down your package.

5. Shipping Destination and Item Location

We exclusively ship to addresses within the United States and Canada. Your order can be delivered to any physical address (excluding PO Boxes and APO/FPO addresses) in the contiguous United States, Alaska, or Hawaii. Our factories are located in China, and your order will be shipped directly from the Chinese factory.

If you’re unsure whether we ship to your location, feel free to contact us before placing your order at support@korewolamp.com.

6. Delays & Lost Packages

We work closely with carriers to ensure timely delivery. However, please understand that once a package is in transit, delays may occasionally occur due to factors outside our control (weather, customs, or peak seasons).

If your package seems lost or hasn’t arrived after the estimated delivery window, please contact us at support@korewolamp.com with your order number we’ll investigate and find the best solution.

7. Damaged or Incorrect Orders

We take packaging seriously but if your order arrives damaged or incorrect, please email us within 48 hours of delivery with photos of the item and packaging.
Our team will quickly arrange a replacement or refund as outlined in our Return & Refund Policy.

8. Address Accuracy

Please double check your shipping address before completing checkout.
korewolamp is not responsible for delays or losses caused by incorrect or incomplete shipping details provided by the customer.

If you notice an address error immediately after placing your order, email us within 12 hours to request an update.

9. Customs, Duties & Taxes

International orders may be subject to import taxes or customs fees upon arrival. These charges are determined by your local customs office and are the customer’s responsibility.
korewolamp has no control over these charges or delays once your order leaves our warehouse.

10. Contact Us

If you have any questions about your order, shipping status, or delivery options, our friendly support team is here to help.

Email: support@korewolamp.com
WhatsApp: +86 18925390880
Address: No. 10, Xingdong Road, Gusi Xiang, Guzhen Town, Zhongshan City, 2nd Floor, Unit 8, China

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

In order to be eligible for a return/exchange, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.

Generally, there are two reasons for return:

1.If it is a product quality problem or transportation damage, we will provide free return and exchange services.

2.If it’s just that the customer doesn’t like our lights, the customer needs to pay the shipping cost for the return and exchange.

3.If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. The reasons caused by the consumer include the following:
The customer personally thinks the product does not meet expectations.
The customer personally thinks the size is too small or too large.
The customer personally thinks the color does not meet expectations.
The customer wants to return the product for personal reasons, such as a change of mind or no longer needing the product.
The customer ordered the wrong item or the wrong quantity.
The customer did not read the product description thoroughly and was surprised by features or specifications.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We are certain that you will adore your order when it arrives, but if you don't for any reason, please just drop us a quick line via our contact us page or just reply the shipping update emails and we will make it right.

ELIGIBLE FOR RETURNS/EXCHANGES

Customers are entitled to a refund for returns in the following cases:

1.The product is damaged due to quality problems or transportation.

2.The item has not been used and 30-day return policy applies.

3.Any item returned to sender undelivered.

4.Any item not delivered within 90 days.

All of the above are eligible for a full refund and replacement.
We bear all costs for the above issues and guarantee 100% return/refund or free replacement.

NOT ELIGIBLE FOR RETURN/EXCHANGE

Certain types of items cannot be returned:

1.Products that do not qualify for our 30-day return policy.

2.Orders or items valued at $5,000 or more.

3.Bespoke, custom or special ordered products to your specifications.
Bulb.

4.Product not in original condition and packaging.

For items not eligible for return refunds, you will be responsible for your own return shipping costs. Shipping charges are non-refundable. And we will deduct up to 70% of the cost + service fee of your refund amount.

ORDER CANCELLATION

Cancelling orders is only possible within 24hours after order confirmation. After this time, we cannot provide a refund.
(Sometimes, if the order hasn't been shipped, we may available to cancel your order, so please contact us if you haven't received the shipment confirmation.)

RETURN POLICY

Our policy lasts 30 days. If 30 days have gone by since you have received your item according to your tracking number, unfortunately, we can’t offer you a refund or exchange. You must reach out with an inquiry within this time window to be eligible for a return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

OUR RETURNS PROCESS

1.Read our return policy above to determine whether your order qualifies to be refunded/returned.

2.Submit an inquiry, including your reason for return, at support@korewolamp.com.

3.We confirm the refund amount you qualify for depending on your reason for return and the items in your order.

4.We provide the return address and shipment labelling instructions.
If you do not follow our instructions, we cannot give you your refund.

5.You ship the item at your own cost.
We do not cover the cost of return shipping or provide pre-paid labels.
Please print out your order confirmation email and include it in the returning package.

6.Notify us via email that you have sent your return and provide us with your tracking number if applicable.

7.We will process your return within 3–5 business days of receiving your returned items.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

EUROPEAN UNION 14 DAY COOLING OFF PERIOD

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at  support@korewolamp.com.

CONTACT US

 Email:  support@korewolamp.com.

WhatsApp: +86 18925390880

Address: No. 10, Xingdong Road, Gusi Xiang, Guzhen Town, Zhongshan City, 2nd Floor, Unit 8, China

 

Secure Payment

We want our customers to feel secure when shopping with us online. That is why we have implemented strict measures to protect your personal and payment information from unauthorized access.

Our website uses the latest encryption technologies to ensure that all data is transmitted securely. In addition, we have implemented robust fraud prevention systems that monitor all transactions for suspicious activity. Should any issue arise, our dedicated customer support team is available to assist you. We are committed to providing a safe and enjoyable shopping experience for all of our customers.

Payment: Visa, Master Card, American Express, Diners Club, Discover and JCB, Shop Pay.


Payment Security

We utilize Shop Pay to ensure the security of your payments:

Encrypted Transmission:
TLS encryption is enabled across our entire site. Your card number, CVV, and billing information are transmitted directly to our payment service provider via an encrypted channel for processing; they are never stored on our servers in plain text.

Account Security:
When checking out with Shop Pay, you have the option to enable two-factor authentication for login verification. Shop Pay's risk management system actively monitors for and blocks abnormal login attempts as well as suspicious transactions.

Fraud Detection:
We collaborate with our payment service provider to conduct risk assessments on all orders. We perform manual reviews for specific scenarios, such as discrepancies between billing and shipping addresses, or multiple orders placed within a short timeframe.

Privacy Protection:
Your payment information is used solely for order authorization, fraud prevention, and refund processing; it is never sold to third parties. For further details, please refer to our Privacy Policy.


Last updated: April 20, 2026

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