Alabaster Cylindrical Cluster Chain Chandelier

$610.00 $495.00
SKU: V-ALCH2606291-1
Availability: In Stock Pre order Out of stock

The price includes tax, and free standard shipping within the U.S. is provided.

Size: 1 Heads Model A ∅ 5.5″ x H 5.5″

1 Heads Model A ∅ 5.5″ x H 5.5″
1 Heads Model B ∅ 5.5″ x H 5.5″
1 Heads Model A ∅ 6.5″ x H 6.7″
1 Heads Model B ∅ 6.5″ x H 6.7″
2 Heads ∅ 5.5″ x H 5.5″
2 Heads ∅ 6.5″ x H 6.7″
3 Heads ∅ 5.5″ x H 5.5″
3 Heads ∅ 6.5″ x H 6.7″
4 Heads ∅ 5.5″ x H 5.5″
4 Heads ∅ 6.5″ x H 6.7″
5 Heads ∅ 5.5″ x H 5.5″
5 Heads ∅ 6.5″ x H 6.7″
7 Heads ∅ 5.5″ x H 5.5″
7 Heads ∅ 6.5″ x H 6.7″
9 Heads ∅ 5.5″ x H 5.5″
9 Heads ∅ 6.5″ x H 6.7″
11 Heads ∅ 5.5″ x H 5.5″
11 Heads ∅ 6.5″ x H 6.7″
13 Heads ∅ 5.5″ x H 5.5″
13 Heads ∅ 6.5″ x H 6.7″
28 Heads ∅ 5.5″ x H 5.5″
28 Heads ∅ 6.5″ x H 6.7″

Colour: White + Black

White + Black
White + Gold

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1-Year Warranty
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Description

See It In Motion

Watch the Light Come to Life

— Natural stone, lit from within —

Vidirlighting · Alabaster The story behind the lightCarved from real stone — why this cluster chandelier is alabasterA constellation of stone tubes, each hung at its own height above your dining table, stairwell, or foyer:

Unrepeatable veining
Adjustable cords
Hand-carved & modular
Read ⌄
01

A Constellation Carved from the Earth

Every stone tube is a singular piece of natural stone

Each alabaster cluster pendant gathers multiple cylindrical shades, every one hand-carved from solid natural alabaster — a mineral formed over thousands of years of geological sedimentation. No two tubes share the same veining, hue, or translucency, so the warm marbling that glows across your multi-light alabaster chandelier exists nowhere else on earth. These mineral patterns are nature's fingerprints: your cluster is not merely a ceiling light, but a constellation of irreplicable natural stone that belongs to no one else but you.

02

A Light That Breathes

Warm, layered glow — never harsh

What makes alabaster captivating is its rare ability to glow without revealing the source. As light fills each stone tube, it filters out all glare and softens into a warm, honey-amber glow — and because the tubes hang at different heights, the light layers into a rich, dimensional wash rather than a flat sheet. In an instant the cold edges of a dining room, stairwell, or foyer dissolve, replaced by a quiet, inviting glow that designers reach for as a warm statement light.

03

Arrange It Your Way

Adjustable cords, fully modular

Unlike a fixed fixture, this adjustable cord chandelier lets every pendant hang at an independent height — so you can cluster the tubes tightly over a table, or stagger them into a long cascade down a stairwell or double-height foyer. Offered in different head counts, the spider cluster design scales from an intimate group to a dramatic installation, with slim black cords and canopy keeping the focus on the glowing stone. Hand-finished, never mass-manufactured.

04

An Heirloom of Time

Built to age, not to fade

Natural alabaster carries a remarkable durability and stability. Unlike resin or acrylic, it will not yellow under the warmth of the bulbs, nor release any chemical odor as it heats. Paired with solid black metal cords and canopy, this modern alabaster chandelier endures the test of time unfazed. As the years pass, a gentle patina settles into each tube, deepening the stone's character and making the whole organic-modern cluster light feel even more grounded and refined — built to last for decades.

Natural alabaster cluster pendant chandelier showcasing carved stone tubes and warm glow over a dining table

— Crafted from natural alabaster, illuminated by warm light —

Recommended Choice

Why Natural Alabaster, Not Resin

A side-by-side comparison of materials

Dimension Natural Alabaster Resin / Faux Stone Glass
Touch Warm and smooth like jade, with the substantial weight of natural stone Cold or plasticky, lightweight and hollow-feeling
Light Transmission Semi-translucent crystalline interior—light reveals layered depth and dimension Flat, uniform transparency—light passes through without character or life
Durability A natural mineral that never yellows or fades, even after decades Ages quickly, may release odors when heated by the light source
Uniqueness Each piece has its own veining—genuinely one of a kind Mass-produced from molds—every unit looks identical
Find Your Size

How Many Lights Does Your Space Need?

This alabaster cluster pendant comes in 1 to 13 lights. Use the guide below to match the head count to your room and ceiling — then we'll tailor the cord lengths to your exact layout.

1Light
Single accent over a nightstand, nook, or small spot
bedsidereading nooksmall entry
2–3Lights
A small cluster over a breakfast table or kitchen island
breakfast nookislandbar countersmall dining
4–5Lights
A full centerpiece over a dining table or living room
dining tableliving roomentrywayhome office
7–9Lights
A statement cluster for large rooms & open-plan spaces
great roomlarge diningfoyeropen-plan
11–13Lights
A dramatic cascade for stairwells & double-height foyers
stairwelldouble-height foyeratriumgrand entry

Every cord adjusts to its own height

Each pendant hangs on an independently adjustable cord, so the same fixture can sit as a tidy group over a table — or stagger into a long, flowing cascade down a stairwell. You set the shape at install, and we can pre-cut cord lengths to your ceiling height on request.

Alabaster Cylindrical Chain Chandelier — A height-adjustable multi-light pendant fixture. This composition features multiple hand-carved natural alabaster shades suspended from slender black cords; the height of each pendant can be individually adjusted. When illuminated, the translucent stone emits a warm, soft, honey-hued glow while revealing its unique natural veining. With its flexible, sculptural design, the fixture complements dining tables and kitchen islands just as beautifully as it does soaring stairwells or double-height entryways.

  • Natural Alabaster Shades — The translucent stone diffuses light into a soft, warm glow, showcasing authentic and unique natural veining.
  • Fully Adjustable Suspension — Each pendant’s height can be adjusted independently, allowing for a dynamic, staggered arrangement.
  • Modular Multi-Light Design — Available in various configurations, the fixture can serve as a compact, refined cluster or a grand, statement-making art installation.
Natural Alabaster

Naturally Unique Veining

No two pieces of stone are ever the same

Alabaster is a natural stone, so every piece carries its own veining and subtle variation in color. The fixture you receive may therefore differ slightly from the images shown.

An inherent characteristic of real stone — not a quality defect.

What You See Is What You Get

Real Photo Every part of the alabaster cluster chandelier laid out unassembled — stone shades, black canopies and chains Everything in the box, laid out — one canopy and one chain per drop
Every Drop Is Its Own Fixture

Look at the photograph again: each pendant has its own canopy, its own chain and its own shade. Nothing shares a plate. That is why the spacing and the heights are yours to set — you screw each canopy where you want it, then shorten each chain to the drop you want.

59″ of chain per drop, shortened link by link on site
1 : 1 one canopy per pendant — place each one where you want it
Any height set each drop separately, level or staggered

Described Honestly

Materials, sizes and finishes listed exactly as they are — including that every stone shade is a slightly different colour from the next.

Genuine Materials

Real quarried alabaster, cut and polished — never resin, never printed stone effect. Photographed as it leaves our workshop, not rendered.

Safely Packed

Every shade is checked, individually wrapped in protective foam, and boxed separately from the chains and canopies — stone travels better in pieces.

Details

  • Material: Metal, Alabaster
  • Light source: LED bulb or Edison bulb
  • Light source base type: E26 or E27
  • Power: Max 40W
  • Voltage: AC 110-240V
  • Mounting: Ceiling
  • Environment: Indoor
  • Factory shipment: 5–10 working days on average to prepare
  • Finishes: White, Gold, Black
  • Process: Electroplating, Polishing, Cutting
  • Control method: Push-button switch. (support bulb dimming)
  • Q: Does it support dimming?
  • A: Whether it supports dimming depends on what type of bulb you buy. If you buy a dimming bulb, this lamp will achieve a dimming function.
  • The bulb provided by default does not support dimming.
  • We provide 150cm / 59″ wires, which can be lengthened as needed.(Contact us)

Product Size

  • 1 Heads Model A Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 1 Heads Model B Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 1 Heads Model A Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″
  • 1 Heads Model B Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″

  • 2 Heads Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 2 Heads Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″
  • 3 Heads Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 3 Heads Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″

  • 4 Heads Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 4 Heads Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″
  • 5 Heads Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 5 Heads Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″
  • 7 Heads Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 7 Heads Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″
  • 9 Heads Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 9 Heads Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″

  • 11 Heads Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 11 Heads Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″

  • 13 Heads Size: Dia 14cm x H 14cm / ∅ 5.5″ x H 5.5″
  • 13 Heads Size: Dia 16.5cm x H 17cm / ∅ 6.5″ x H 6.7″
Hanging & Install Guide

How to Arrange Your Alabaster Cluster Chandelier

Because every cord is independently adjustable, this multi-light alabaster pendant can be hung in different shapes for different rooms. Here are the most popular arrangements — and the heights that work best.

Click to view: Lighting Installation Guide

① Tight Cluster grouped over a table

Tight Cluster

Cords grouped close at similar heights for a compact, glowing centerpiece. Best over a dining table or kitchen island.

② Staggered staggered heights

Staggered Heights

Each tube dropped to a different height for rhythm and movement. Best for living rooms, entries & open-plan spaces.

③ Cascade deep cascade in a stairwell

Stairwell Cascade

Long, deeply staggered drops that spiral down an open well for floor-to-ceiling drama. Best for stairwells & double-height foyers.

Hanging heights at a glance

Over dining tableLowest tube 30–36″ above top
Over kitchen island30–36″ above counter
Open room (8 ft)Bottom ≥ 7 ft from floor
StairwellStagger to follow the steps
Questions, Answered

Alabaster Cluster Chandelier FAQ

What are the shades made of?
Each cylindrical shade is hand-carved from natural alabaster — a real translucent stone, not resin or acrylic. The marbling across this alabaster cluster pendant is the stone's own veining, so every tube is one of a kind. Slight variation between tubes is natural and is the mark of genuine stone.
Can I adjust how each pendant hangs?
Yes — every cord is independently adjustable, so you can group the tubes tightly over a table or stagger them into a long cascade for a stairwell or double-height foyer. The layout is fully yours to set at install.
How many lights does it include?
It's a modular multi-light design offered in several head counts (for example 3, 6, or 8 lights). Please confirm the exact configuration and cord length before ordering, especially for tall stairwell installs.
How high should I hang it?
Over a dining table or island, hang the lowest tube about 30–36″ above the surface. In an open walkway, keep the bottom at least 7 ft from the floor. In a stairwell, stagger the tubes so they step down to follow the staircase.
How is it installed — do I need an electrician?
This cluster chandelier is hardwired to a ceiling electrical box via a single or multi-port canopy. Because of the weight and multiple cords, we recommend installation by a qualified electrician. Always switch off power at the breaker and confirm the wires are dead before any work.
What bulbs does it use, and what's the best glow?
Each pendant uses a standard E26 base. For the warm glow shown in our photos, we recommend soft 2700K warm-white LED bulbs. 
Will the tubes look exactly like the photos?
Because alabaster is a natural stone, each tube carries its own unique veining and subtle color variation. Your natural stone chandelier shares the same character and quality shown in the photos, but the exact pattern is one of a kind — an inherent feature of natural stone, not a defect.
Can it be customized for a tall stairwell?
Yes. We customize cord length, head count, and configuration for double-height foyers and stairwells. Send us your ceiling height and the drop you want, and we'll help plan the cascade layout before you order.
How do I clean an alabaster chandelier?
Wipe each tube with a soft, dry cloth only. Avoid water, harsh chemicals, and prolonged moisture, as alabaster is a porous natural stone. With gentle care, this organic-modern cluster light ages beautifully for decades.
About the power cordCord retouched in photos · Gold finish = clear cord · Black finish = black cordTap to view

For a cleaner look, the cord has been digitally removed from our product photos. Every chandelier is supplied with a power cord that runs alongside each chain to the light. Its colour is matched to the finish you choose:

Gold finishClear cord

A transparent cord that almost disappears beside the gold chain.

Black finishBlack cord

A black cord that blends in with the black chain.

Coiled black power cord and alabaster fitting of the Alabaster Cylindrical Chain Chandelier – Vidirlighting
Real photo: the black cordThe power cord as supplied, connected to the alabaster light.
Four matte black ceiling canopies with heavy-duty link chains – Vidirlighting
Real photo: canopies and chainsMatte black canopies and heavy-duty link chains, with the cord running alongside.
  • Neat finishWeave the cord through the chain links during installation for a tidy look.
  • Same lengthThe cord follows the chain, so adjusting the chain also sets the cord.
  • Questions?Ask us for more real photos before you order. Contact us
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Customization

Customization Services

At Korewo Lamp, we understand that every space is unique, and sometimes, ready-made designs might not meet your exact vision. That’s why we proudly offer comprehensive customization services, ensuring your lighting is tailored perfectly to your preferences and needs. Whether it’s the size, color, style, or a completely original design, we’re here to bring your ideas to life.

Custom Size, Color & Style

  1. Custom Color
    Found a chandelier or wall lamp design you love, but the color doesn’t match your décor? No problem! We can customize the finish—whether you prefer gold, chrome, matte black, or something unique—to harmonize perfectly with your furniture and space.

  2. Custom Size
    Have specific dimensions in mind? Let us create lighting that fits seamlessly into your room. Provide details such as width, depth, and height (e.g., W 48” X D 10” X H 12”), and we’ll ensure it’s just right for your space.

  3. Custom Style
    Love one of our existing designs but wish it came in a different style? We can customize products within the same series to suit your aesthetic preferences.

  4. Custom Items From Your Imagination
    If you have a unique vision not featured on our website, we encourage you to share your ideas. Even a hand-drawn sketch is enough for our team to understand your requirements and provide professional guidance.

How to Customize Your Design

Simply email us at support@korewolamp.com with the following details:

  1. Product Reference
    Mention the SKU number or share the product link for reference.
  2. Design Details
    Include an image, concept, or drawing of the chandelier or lamp you want.
  3. Color Preferences
    Specify your desired color for the base or accents, such as gold, silver, or black.
  4. Dimensions
    Provide detailed measurements (width, depth, and height) for the lighting fixture. Unsure about the size? Share your room dimensions and ceiling height, and we’ll help you select the perfect proportions.

Once we receive your details, our designers will review your request and respond within 1-2 business days with a quote. After confirming your order, we’ll email a customized invoice.

The Customization Process

  1. Contact Us: Email support@korewolamp.com with your customization request.
  2. Share Your Design: Provide a product link, image, or drawing, along with size and color preferences.
  3. Make Payment: Confirm your order and process the customization fee.
  4. Receive Feedback: Our factory will prepare a detailed drawing or plan for your approval.
  5. Approve & Produce: Once approved, production will begin.

Additional Information

  • Production Time: Customized items require 8–10 weeks to produce and ship, with free standard shipping. Expedited shipping is available for an additional fee.
  • Warranty: All customized products are covered by a 1-year manufacturer warranty.
  • Return Policy: Please note that customized items are not eligible for cancellation, return, or exchange.

Ready to bring your dream lighting to life? Contact us today and let Korewo Lamp create the perfect illumination for your space.


Shipping policy

At korewolamp, we’re committed to delivering your lighting products quickly, safely, and with full transparency. Every lamp we ship is handled with care because we know how exciting it is to brighten your home with something special.

1. Order Processing

We divide the time between a customer placing an order and receiving the product into: Total Delivery Time = Handling Time + Transit Time (business days).

Once you place your order, our team immediately gets to work!

  • Processing Time: Expedited order processing time: 1-3 working days (Monday to Friday, except holidays)

  • During high-demand periods or special promotions, processing may take slightly longer but we’ll always keep you informed via email.

You’ll receive a confirmation email once your order is placed and a tracking email once it ships.

2. Transit Time

Estimated Delivery Times:

Free Shipping:  25–45 working days
Expedited Shipping:   9-14 working days

Delivery times are estimates and may vary due to customs processing, carrier delays, or local delivery conditions.

3. Shipping Costs

We have 2 shipping methods, the billing methods are as follows:

  1. Standard shipping : Free Shipping On All Orders to the United States.

  2. Expedited shipping charges are as follows:

Shipping Method Condition Transportation Costs
Expedited Shipping (9–14 working days) $0.00–$200.00 $100.00 USD
Expedited Shipping (9–14 working days) $200.10–$400.00 $150.00 USD
Expedited Shipping (9–14 working days) $400.10–$600.00 $200.00 USD
Expedited Shipping (9–14 working days) $600.10–$700.00 $250.00 USD
Expedited Shipping (9–14 working days) $700.10–$800.00 $300.00 USD
Expedited Shipping (9–14 working days) $800.10–$900.00 $400.00 USD
Expedited Shipping (9–14 working days) $900.10–$1,000.00 $500.00 USD
Expedited Shipping (9–14 working days) $1,000.10–$1,200.00 $600.00 USD
Expedited Shipping (9–14 working days) $1,200.10–$1,400.00 $700.00 USD
Expedited Shipping (9–14 working days) $1,400.10–$1,600.00 $800.00 USD
Expedited Shipping (9–14 working days)  $1,600.10–$1,800.00 $900.00 USD
Expedited Shipping (9–14 working days) 1,800.10–$2,000.00 $1000.00 USD
Expedited Shipping (9–14 working days) $2,000.10 and up $1500.00 USD

 

4. Order Tracking

Once your order ships, you’ll receive an email with your tracking number and a direct link to monitor your shipment.
Please allow up to 48 hours for tracking updates to appear after dispatch.

If your tracking link shows “pending” for more than 5 business days, contact our support team we’ll gladly assist in tracking down your package.

5. Shipping Destination and Item Location

We exclusively ship to addresses within the United States and Canada. Your order can be delivered to any physical address (excluding PO Boxes and APO/FPO addresses) in the contiguous United States, Alaska, or Hawaii. Our factories are located in China, and your order will be shipped directly from the Chinese factory.

If you’re unsure whether we ship to your location, feel free to contact us before placing your order at support@korewolamp.com.

6. Delays & Lost Packages

We work closely with carriers to ensure timely delivery. However, please understand that once a package is in transit, delays may occasionally occur due to factors outside our control (weather, customs, or peak seasons).

If your package seems lost or hasn’t arrived after the estimated delivery window, please contact us at support@korewolamp.com with your order number we’ll investigate and find the best solution.

7. Damaged or Incorrect Orders

We take packaging seriously but if your order arrives damaged or incorrect, please email us within 48 hours of delivery with photos of the item and packaging.
Our team will quickly arrange a replacement or refund as outlined in our Return & Refund Policy.

8. Address Accuracy

Please double check your shipping address before completing checkout.
korewolamp is not responsible for delays or losses caused by incorrect or incomplete shipping details provided by the customer.

If you notice an address error immediately after placing your order, email us within 12 hours to request an update.

9. Customs, Duties & Taxes

International orders may be subject to import taxes or customs fees upon arrival. These charges are determined by your local customs office and are the customer’s responsibility.
korewolamp has no control over these charges or delays once your order leaves our warehouse.

10. Contact Us

If you have any questions about your order, shipping status, or delivery options, our friendly support team is here to help.

Email: support@korewolamp.com
WhatsApp: +86 18925390880
Address: 169 Madison Ave Ste 2651, New York, NY 10016, United States

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

In order to be eligible for a return/exchange, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.

Generally, there are two reasons for return:

1.If it is a product quality problem or transportation damage, we will provide free return and exchange services.

2.If it’s just that the customer doesn’t like our lights, the customer needs to pay the shipping cost for the return and exchange.

3.If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. The reasons caused by the consumer include the following:
The customer personally thinks the product does not meet expectations.
The customer personally thinks the size is too small or too large.
The customer personally thinks the color does not meet expectations.
The customer wants to return the product for personal reasons, such as a change of mind or no longer needing the product.
The customer ordered the wrong item or the wrong quantity.
The customer did not read the product description thoroughly and was surprised by features or specifications.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We are certain that you will adore your order when it arrives, but if you don't for any reason, please just drop us a quick line via our contact us page or just reply the shipping update emails and we will make it right.

ELIGIBLE FOR RETURNS/EXCHANGES

Customers are entitled to a refund for returns in the following cases:

1.The product is damaged due to quality problems or transportation.

2.The item has not been used and 30-day return policy applies.

3.Any item returned to sender undelivered.

4.Any item not delivered within 90 days.

All of the above are eligible for a full refund and replacement.
We bear all costs for the above issues and guarantee 100% return/refund or free replacement.

NOT ELIGIBLE FOR RETURN/EXCHANGE

Certain types of items cannot be returned:

1.Products that do not qualify for our 30-day return policy.

2.Orders or items valued at $5,000 or more.

3.Bespoke, custom or special ordered products to your specifications.
Bulb.

4.Product not in original condition and packaging.

For items not eligible for return refunds, you will be responsible for your own return shipping costs. Shipping charges are non-refundable. And we will deduct up to 70% of the cost + service fee of your refund amount.

ORDER CANCELLATION

Cancelling orders is only possible within 24hours after order confirmation. After this time, we cannot provide a refund.
(Sometimes, if the order hasn't been shipped, we may available to cancel your order, so please contact us if you haven't received the shipment confirmation.)

RETURN POLICY

Our policy lasts 30 days. If 30 days have gone by since you have received your item according to your tracking number, unfortunately, we can’t offer you a refund or exchange. You must reach out with an inquiry within this time window to be eligible for a return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

OUR RETURNS PROCESS

1.Read our return policy above to determine whether your order qualifies to be refunded/returned.

2.Submit an inquiry, including your reason for return, at support@korewolamp.com.

3.We confirm the refund amount you qualify for depending on your reason for return and the items in your order.

4.We provide the return address and shipment labelling instructions.
If you do not follow our instructions, we cannot give you your refund.

5.You ship the item at your own cost.
We do not cover the cost of return shipping or provide pre-paid labels.
Please print out your order confirmation email and include it in the returning package.

6.Notify us via email that you have sent your return and provide us with your tracking number if applicable.

7.We will process your return within 3–5 business days of receiving your returned items.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

EUROPEAN UNION 14 DAY COOLING OFF PERIOD

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at  support@korewolamp.com.

CONTACT US

 Email:  support@korewolamp.com.

WhatsApp: +86 18925390880

Address: 169 Madison Ave Ste 2651, New York, NY 10016, United States

 

Secure Payment

We want our customers to feel secure when shopping with us online. That is why we have implemented strict measures to protect your personal and payment information from unauthorized access.

Our website uses the latest encryption technologies to ensure that all data is transmitted securely. In addition, we have implemented robust fraud prevention systems that monitor all transactions for suspicious activity. Should any issue arise, our dedicated customer support team is available to assist you. We are committed to providing a safe and enjoyable shopping experience for all of our customers.

Payment: Visa, Master Card, American Express, Diners Club, Discover and JCB, Shop Pay.


Payment Security

We utilize Shop Pay to ensure the security of your payments:

Encrypted Transmission:
TLS encryption is enabled across our entire site. Your card number, CVV, and billing information are transmitted directly to our payment service provider via an encrypted channel for processing; they are never stored on our servers in plain text.

Account Security:
When checking out with Shop Pay, you have the option to enable two-factor authentication for login verification. Shop Pay's risk management system actively monitors for and blocks abnormal login attempts as well as suspicious transactions.

Fraud Detection:
We collaborate with our payment service provider to conduct risk assessments on all orders. We perform manual reviews for specific scenarios, such as discrepancies between billing and shipping addresses, or multiple orders placed within a short timeframe.

Privacy Protection:
Your payment information is used solely for order authorization, fraud prevention, and refund processing; it is never sold to third parties. For further details, please refer to our Privacy Policy.


Last updated: April 20, 2026

Black Friday sale

The more you buy, the more you save

Three levels of savings, applied automatically at checkout. No code needed, the best one applies itself.

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15% off Orders of $100+
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18% off Orders of $2,000+
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20% off Orders of $5,000+
No code needed

Black Friday price for this piece on its own

$420.75$495.00-15%

Add $1,505.00 more to your cart to get 18% off.

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