On clear summer nights, a great swan flies along the Milky Way. Cygnus, the swan constellation, has guided stargazers for thousands of years.
The Cygnus chandelier brings that swan down to earth, in stone. Dozens of curved feathers of natural alabaster hang in four layered tiers, each one gently bowing outward like the edge of a folded wing. Switch it on and the light passes through every feather, so the whole chandelier glows from within, layer upon layer, with soft, cloud-like veining drifting across each piece.
Hung from an antique bronze chain, the Cygnus is a centrepiece above a dining table, in an entryway, over the bed in a primary bedroom, or in a living room with generous ceilings. It suits French country, old-world European, Mediterranean, modern classic and organic modern interiors alike.
Natural alabaster
No two feathers are the same
Every feather is cut from natural alabaster, so each one carries its own veining and subtle variation in colour. Across dozens of feathers, these differences give the light its soft, living texture, and make your Cygnus truly one of a kind.
✓ A natural mark of real stone, not a quality defect
Size and fit
Measured for your room
One size, Ø 68 cm × H 60 cm (Ø 26.8″ × H 23.6″), measured on the chandelier body. It hangs on a 150 cm (59.1″) chain.
DiameterØ 68 cm26.8″Height60 cm23.6″
1Over a dining table
Suits a table about 100–140 cm (40–55″) wide. Hang the lowest feather about 75–90 cm (30–36″) above the tabletop.
2As a room centrepiece
Suits rooms of about 15–20 m² (160–215 sq ft), such as a bedroom, entryway or living room.
3Where people walk below
Keep at least 2.1 m (7 ft) under the chandelier, so ceilings from about 2.8 m (9 ft) work best.
Room and table sizes are a design guide based on common lighting rules.
Hanging options
Made to hang in your space
Every ceiling is different. The Cygnus can be tailored to tall rooms and sloped ceilings.
01
150 cm chain, longer made to order
The Cygnus comes with a 150 cm (59.1″) chain as standard, which suits most rooms. For double-height rooms, stairwells and tall entryways, we can make a longer chain to your measurements.
02
Custom fitting for sloped ceilings
Installing under a pitched, vaulted or sloped ceiling? We can customise the ceiling fitting so the chandelier hangs perfectly straight, whatever the angle of your ceiling.
Tell us about your ceiling
Send us your ceiling height, the slope angle if it has one, and a photo of the space. We will confirm the right chain length and fitting before you order.
Yes. Every feather is cut from natural white alabaster, a soft, translucent stone, then shaped and polished into its gentle curve. It is not glass, resin or shell.
Why does each feather look different?
Alabaster forms over thousands of years, so every piece carries its own clouds, veins and tone. Across dozens of feathers, that variation gives the light its soft, living texture. It is a natural feature of real stone, not a defect.
How does the light come through?
The bulbs sit at the heart of the four tiers. Light passes through each translucent feather and through the layers behind it, so the whole chandelier glows from within with no bare bulbs in view.
Size and placement
How big is the Cygnus?
The chandelier body measures Ø 68 cm × H 60 cm (Ø 26.8″ × H 23.6″), not including the chain.
Which dining table does it suit?
A table about 100–140 cm (40–55″) wide. Hang it so the lowest feather sits about 75–90 cm (30–36″) above the tabletop.
How long is the chain?
The Cygnus comes with a 150 cm (59.1″) chain as standard. Longer chains can be made to order for double-height rooms, stairwells and tall entryways: please contact us with your ceiling height before ordering.
Can it be installed on a sloped or vaulted ceiling?
Yes. We can customise the ceiling fitting so the chandelier hangs straight under a pitched or vaulted ceiling. Send us the slope angle and a photo of the space before ordering, and we will confirm the right fitting.
What ceiling height do I need?
Over a table or bed, where no one walks beneath, a 2.4 m (8 ft) ceiling works. Where people walk underneath, allow at least 2.1 m (7 ft) of clearance, so ceilings from about 2.8 m (9 ft) are best.
Light and installation
Which bulbs should I use?
E12 or E14 bulbs, up to 40 W. E12 (candelabra) is standard in the US, Canada and Mexico; E14 in the UK, Europe, Australia and much of Asia. Warm white LED bulbs of 2700–3000K bring out the honeyed glow of the stone and run cool.
Is it dimmable?
The standard Cygnus is on/off only. A dimmable version is available on request: please contact us before ordering.
How is it installed?
It is a hardwired ceiling chandelier. Natural stone is heavy, so it should be installed by a qualified electrician on a ceiling box rated for chandeliers, following local electrical codes.
Can I use it in a bathroom or outdoors?
No. It is rated IP20 for indoor, dry rooms only.
Care and ordering
How do I clean it?
Switch off and let the bulbs cool, then dust each feather with a soft, dry brush or microfibre cloth, supporting the feather with your other hand. Avoid water, sprays and chemical cleaners, as alabaster is porous.
Will it work with the voltage in my country?
Yes. It runs on AC 110–240 V, which covers the US, Canada, the UK, Europe, Australia and most other countries.
How soon will my order ship?
Each chandelier is prepared at our factory in 5–10 days, then dispatched to you. You will see the delivery estimate for your country at checkout.
At Korewo Lamp, we understand that every space is unique, and sometimes, ready-made designs might not meet your exact vision. That’s why we proudly offer comprehensive customization services, ensuring your lighting is tailored perfectly to your preferences and needs. Whether it’s the size, color, style, or a completely original design, we’re here to bring your ideas to life.
Custom Size, Color & Style
Custom Color Found a chandelier or wall lamp design you love, but the color doesn’t match your décor? No problem! We can customize the finish—whether you prefer gold, chrome, matte black, or something unique—to harmonize perfectly with your furniture and space.
Custom Size Have specific dimensions in mind? Let us create lighting that fits seamlessly into your room. Provide details such as width, depth, and height (e.g., W 48” X D 10” X H 12”), and we’ll ensure it’s just right for your space.
Custom Style Love one of our existing designs but wish it came in a different style? We can customize products within the same series to suit your aesthetic preferences.
Custom Items From Your Imagination If you have a unique vision not featured on our website, we encourage you to share your ideas. Even a hand-drawn sketch is enough for our team to understand your requirements and provide professional guidance.
How to Customize Your Design
Simply email us at support@korewolamp.com with the following details:
Product Reference Mention the SKU number or share the product link for reference.
Design Details Include an image, concept, or drawing of the chandelier or lamp you want.
Color Preferences Specify your desired color for the base or accents, such as gold, silver, or black.
Dimensions Provide detailed measurements (width, depth, and height) for the lighting fixture. Unsure about the size? Share your room dimensions and ceiling height, and we’ll help you select the perfect proportions.
Once we receive your details, our designers will review your request and respond within 1-2 business days with a quote. After confirming your order, we’ll email a customized invoice.
The Customization Process
Contact Us: Email support@korewolamp.com with your customization request.
Share Your Design: Provide a product link, image, or drawing, along with size and color preferences.
Make Payment: Confirm your order and process the customization fee.
Receive Feedback: Our factory will prepare a detailed drawing or plan for your approval.
Approve & Produce: Once approved, production will begin.
Additional Information
Production Time: Customized items require 8–10 weeks to produce and ship, with free standard shipping. Expedited shipping is available for an additional fee.
Warranty: All customized products are covered by a 1-year manufacturer warranty.
Return Policy: Please note that customized items are not eligible for cancellation, return, or exchange.
Ready to bring your dream lighting to life? Contact us today and let Korewo Lamp create the perfect illumination for your space.
At korewolamp, we’re committed to delivering your lighting products quickly, safely, and with full transparency. Every lamp we ship is handled with care because we know how exciting it is to brighten your home with something special.
1. Order Processing
We divide the time between a customer placing an order and receiving the product into: Total Delivery Time = Handling Time + Transit Time (business days).
Once you place your order, our team immediately gets to work!
Processing Time: Expedited order processing time: 1-3 working days (Monday to Friday, except holidays)
During high-demand periods or special promotions, processing may take slightly longer but we’ll always keep you informed via email.
You’ll receive a confirmation email once your order is placed and a tracking email once it ships.
2. Transit Time
Estimated Delivery Times:
Free Shipping: 25–45 working days Expedited Shipping: 9-14 working days
Delivery times are estimates and may vary due to customs processing, carrier delays, or local delivery conditions.
3. Shipping Costs
We have 2 shipping methods, the billing methods are as follows:
Standard shipping : Free Shipping On All Orders to the United States.
Expedited shipping charges are as follows:
Shipping Method
Condition
Transportation Costs
Expedited Shipping (9–14 working days)
$0.00–$200.00
$100.00 USD
Expedited Shipping (9–14 working days)
$200.10–$400.00
$150.00 USD
Expedited Shipping (9–14 working days)
$400.10–$600.00
$200.00 USD
Expedited Shipping (9–14 working days)
$600.10–$700.00
$250.00 USD
Expedited Shipping (9–14 working days)
$700.10–$800.00
$300.00 USD
Expedited Shipping (9–14 working days)
$800.10–$900.00
$400.00 USD
Expedited Shipping (9–14 working days)
$900.10–$1,000.00
$500.00 USD
Expedited Shipping (9–14 working days)
$1,000.10–$1,200.00
$600.00 USD
Expedited Shipping (9–14 working days)
$1,200.10–$1,400.00
$700.00 USD
Expedited Shipping (9–14 working days)
$1,400.10–$1,600.00
$800.00 USD
Expedited Shipping (9–14 working days)
$1,600.10–$1,800.00
$900.00 USD
Expedited Shipping (9–14 working days)
1,800.10–$2,000.00
$1000.00 USD
Expedited Shipping (9–14 working days)
$2,000.10 and up
$1500.00 USD
4. Order Tracking
Once your order ships, you’ll receive an email with your tracking number and a direct link to monitor your shipment. Please allow up to 48 hours for tracking updates to appear after dispatch.
If your tracking link shows “pending” for more than 5 business days, contact our support team we’ll gladly assist in tracking down your package.
5. Shipping Destination and Item Location
We exclusively ship to addresses within the United States and Canada. Your order can be delivered to any physical address (excluding PO Boxes and APO/FPO addresses) in the contiguous United States, Alaska, or Hawaii. Our factories are located in China, and your order will be shipped directly from the Chinese factory.
If you’re unsure whether we ship to your location, feel free to contact us before placing your order at support@korewolamp.com.
6. Delays & Lost Packages
We work closely with carriers to ensure timely delivery. However, please understand that once a package is in transit, delays may occasionally occur due to factors outside our control (weather, customs, or peak seasons).
If your package seems lost or hasn’t arrived after the estimated delivery window, please contact us at support@korewolamp.com with your order number we’ll investigate and find the best solution.
7. Damaged or Incorrect Orders
We take packaging seriously but if your order arrives damaged or incorrect, please email us within 48 hours of delivery with photos of the item and packaging. Our team will quickly arrange a replacement or refund as outlined in our Return & Refund Policy.
8. Address Accuracy
Please double check your shipping address before completing checkout. korewolamp is not responsible for delays or losses caused by incorrect or incomplete shipping details provided by the customer.
If you notice an address error immediately after placing your order, email us within 12 hours to request an update.
9. Customs, Duties & Taxes
International orders may be subject to import taxes or customs fees upon arrival. These charges are determined by your local customs office and are the customer’s responsibility. korewolamp has no control over these charges or delays once your order leaves our warehouse.
10. Contact Us
If you have any questions about your order, shipping status, or delivery options, our friendly support team is here to help.
Email: support@korewolamp.com WhatsApp: +86 18925390880 Address: 169 Madison Ave Ste 2651, New York, NY 10016, United States
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
In order to be eligible for a return/exchange, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.
Generally, there are two reasons for return:
1.If it is a product quality problem or transportation damage, we will provide free return and exchange services.
2.If it’s just that the customer doesn’t like our lights, the customer needs to pay the shipping cost for the return and exchange.
3.If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. The reasons caused by the consumer include the following: The customer personally thinks the product does not meet expectations. The customer personally thinks the size is too small or too large. The customer personally thinks the color does not meet expectations. The customer wants to return the product for personal reasons, such as a change of mind or no longer needing the product. The customer ordered the wrong item or the wrong quantity. The customer did not read the product description thoroughly and was surprised by features or specifications.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We are certain that you will adore your order when it arrives, but if you don't for any reason, please just drop us a quick line via our contact us page or just reply the shipping update emails and we will make it right.
ELIGIBLE FOR RETURNS/EXCHANGES
Customers are entitled to a refund for returns in the following cases:
1.The product is damaged due to quality problems or transportation.
2.The item has not been used and 30-day return policy applies.
3.Any item returned to sender undelivered.
4.Any item not delivered within 90 days.
All of the above are eligible for a full refund and replacement. We bear all costs for the above issues and guarantee 100% return/refund or free replacement.
NOT ELIGIBLE FOR RETURN/EXCHANGE
Certain types of items cannot be returned:
1.Products that do not qualify for our 30-day return policy.
2.Orders or items valued at $5,000 or more.
3.Bespoke, custom or special ordered products to your specifications. Bulb.
4.Product not in original condition and packaging.
For items not eligible for return refunds, you will be responsible for your own return shipping costs. Shipping charges are non-refundable. And we will deduct up to 70% of the cost + service fee of your refund amount.
ORDER CANCELLATION
Cancelling orders is only possible within 24hours after order confirmation. After this time, we cannot provide a refund. (Sometimes, if the order hasn't been shipped, we may available to cancel your order, so please contact us if you haven't received the shipment confirmation.)
RETURN POLICY
Our policy lasts 30 days. If 30 days have gone by since you have received your item according to your tracking number, unfortunately, we can’t offer you a refund or exchange. You must reach out with an inquiry within this time window to be eligible for a return or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
OUR RETURNS PROCESS
1.Read our return policy above to determine whether your order qualifies to be refunded/returned.
2.Submit an inquiry, including your reason for return, at support@korewolamp.com.
3.We confirm the refund amount you qualify for depending on your reason for return and the items in your order.
4.We provide the return address and shipment labelling instructions. If you do not follow our instructions, we cannot give you your refund.
5.You ship the item at your own cost. We do not cover the cost of return shipping or provide pre-paid labels. Please print out your order confirmation email and include it in the returning package.
6.Notify us via email that you have sent your return and provide us with your tracking number if applicable.
7.We will process your return within 3–5 business days of receiving your returned items.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
EUROPEAN UNION 14 DAY COOLING OFF PERIOD
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.
As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@korewolamp.com.
CONTACT US
Email: support@korewolamp.com.
WhatsApp: +86 18925390880
Address: 169 Madison Ave Ste 2651, New York, NY 10016, United States
We want our customers to feel secure when shopping with us online. That is why we have implemented strict measures to protect your personal and payment information from unauthorized access.
Our website uses the latest encryption technologies to ensure that all data is transmitted securely. In addition, we have implemented robust fraud prevention systems that monitor all transactions for suspicious activity. Should any issue arise, our dedicated customer support team is available to assist you. We are committed to providing a safe and enjoyable shopping experience for all of our customers.
Payment: Visa, Master Card, American Express, Diners Club, Discover and JCB, Shop Pay.
Payment Security
We utilize Shop Pay to ensure the security of your payments:
Encrypted Transmission: TLS encryption is enabled across our entire site. Your card number, CVV, and billing information are transmitted directly to our payment service provider via an encrypted channel for processing; they are never stored on our servers in plain text.
Account Security: When checking out with Shop Pay, you have the option to enable two-factor authentication for login verification. Shop Pay's risk management system actively monitors for and blocks abnormal login attempts as well as suspicious transactions.
Fraud Detection: We collaborate with our payment service provider to conduct risk assessments on all orders. We perform manual reviews for specific scenarios, such as discrepancies between billing and shipping addresses, or multiple orders placed within a short timeframe.
Privacy Protection: Your payment information is used solely for order authorization, fraud prevention, and refund processing; it is never sold to third parties. For further details, please refer to our Privacy Policy.
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