Marlowe Stacked Alabaster Chain Chandelier

$714.00 $595.00
SKU: V-ALCH2609091-1
Availability: In Stock Pre order Out of stock

The price includes tax, and free standard shipping within the U.S. is provided.

Size: 1 Heads Model A ∅ 4.7″ x H 7.9″

1 Heads Model A ∅ 4.7″ x H 7.9″
1 Heads Model B ∅ 4.7″ x H 7.9″
2 Heads ∅ 4.7″ x H 7.9″
3 Heads ∅ 4.7″ x H 7.9″
4 Heads ∅ 4.7″ x H 7.9″
5 Heads ∅ 4.7″ x H 7.9″
7 Heads ∅ 4.7″ x H 7.9″
9 Heads ∅ 4.7″ x H 7.9″
1 Heads Model A ∅ 4.7″ x H 12″
1 Heads Model B ∅ 4.7″ x H 12″
2 Heads ∅ 4.7″ x H 12″
3 Heads ∅ 4.7″ x H 12″
4 Heads ∅ 4.7″ x H 12″
5 Heads ∅ 4.7″ x H 12″
7 Heads ∅ 4.7″ x H 12″
9 Heads ∅ 4.7″ x H 12″
1 Heads Model A ∅ 4.7″ x H 16.1″
1 Heads Model B ∅ 4.7″ x H 16.1″
2 Heads ∅ 4.7″ x H 16.1″
3 Heads ∅ 4.7″ x H 16.1″
4 Heads ∅ 4.7″ x H 16.1″
5 Heads ∅ 4.7″ x H 16.1″
7 Heads ∅ 4.7″ x H 16.1″
9 Heads ∅ 4.7″ x H 16.1″
4 Heads
9 Heads

Colour: Gold + White

Gold + White
Black + White

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Description

Marlowe Stacked Alabaster Chain Chandelier. The chain doesn't drop straight down from the canopy — it runs across the ceiling first, hooked at a second point, and then falls. So the box stays where it is, and the light hangs where the table is. That draped span of brass is not a styling flourish; it is the reason this fixture can go where a straight-drop alabaster pendant light cannot.

And once you have that freedom, it opens up things you would not otherwise attempt. Hang three at different lengths over an island so they cascade rather than line up. Sweep two across a stairwell where there is only one box. Run nine over a long table in a loose, garlanded arc — the version people photograph, and the one that looks nothing like a light bought from a catalogue. Because the spheres stack directly on one another, light travels through the whole column and leaves it from every side. You never see a bulb, from any angle — which matters when the fixture hangs at eye level over a table. What you see is a stack of stone that has been switched on.

Natural Alabaster

Naturally Unique Veining

No two pieces of stone are ever the same

Alabaster is a natural stone, so every piece carries its own veining and subtle variation in color. The fixture you receive may therefore differ slightly from the images shown.

An inherent characteristic of real stone — not a quality defect.
Chain & Installation

Every Chain Is Cut on Site

Nothing about the drop is fixed at our factory. Each pendant arrives with 59″ of chain and its own canopy, so the height, the spacing and the shape of the whole arrangement are decided in your room.

1

What arrives in the box

Canopies, chain and connectors, one set per pendant. The chain shortens by removing links — no cutting tools, no returning the fixture to have it altered, and the same hardware works whether you hang it straight down or sweep it across the ceiling.

In the box Ceiling canopies, chain lengths and connectors laid out flat before installation
One canopy per pendant Each light gets its own ceiling plate and its own chain, which is why they can hang from different points rather than all from one.
Installed Black ceiling canopies with chains swagged between them on a plaster ceiling
Swagged between plates The span between canopies is what lets a light hang away from its junction box — and what turns a row of pendants into a garland.
Close up Close view of the chain link and canopy connection hardware
Link by link Height is set by taking links out, so you can adjust it on the day and again later if the table or the furniture moves.
2

Three ways to arrange them

Because each pendant has its own canopy and its own chain, the arrangement is yours to draw. These are the three that work most reliably — and the spacing that makes each of them read as deliberate rather than accidental.

Straight line

Same length, evenly spaced, canopies in a row. The calm option — it reads as architecture rather than as an installation, and it never looks wrong.

Space 28–36″ apart  ·  over an island or a rectangular table

Staggered cascade

Same spacing, different chain lengths. This is what stops three pendants looking like a row of streetlights — the eye reads a composition instead of a repeat.

Drop each 6–10″ apart in height  ·  islands, stairwells, entries

Wide waterfall

Canopies spread across the ceiling, chains draped between them, pendants falling at mixed heights. The version people photograph — and the one that needs planning before the boxes go in.

Best at 5 pendants or more  ·  long tables, double-height entries

3

How much chain you get

59″ 150 cm per chain

Enough for a straight drop. Ask if you're swagging.

Every pendant ships with 59″ / 150 cm of chain — more than a standard ceiling needs, so you shorten it to suit rather than wishing for more. Links come out by hand at installation.

(Please contact us if you require a longer suspension chain.)

Specifications

The Details

Material Metal · Natural Alabaster Stone cut and hand-polished; metal electroplated and polished.
Alabaster colour White
Metal finish Gold or Black
Light source Integrated LED — warm white 3000K Built in, no bulb to buy or fit. See below.
Power Max 40W
Voltage AC 110–240V
Control Wall push-button switch Not dimmable as standard — see below.
Suspension 150 cm / 59″ supplied Shortened at installation. Longer runs available free on request.
Mounting Suspended from the ceiling Professional installation recommended.
Environment IP20 — indoor, dry locations only
Craft process Cutting · polishing · electroplating
Preparation time 5–10 working days Made and inspected at our own workshop before dispatch.

Good to Know

Want it dimmable? Ask before you order

The standard version is not dimmable, and because the LED is integrated it cannot be made dimmable afterwards by changing a bulb or a switch. A dimmable version is available on request — tell us before we build it and we will supply the right driver.

Size Guide

Two Choices, One Fixture

Every sphere is the same ∅ 4.7″. What changes is how many stack into a column, and how many columns you hang. Pick the height first, then the count.

1

How tall is each pendant

2 Spheres
Dia 12 cm × H 20 cm ∅ 4.7″ × H 7.9″

The compact one. Bedside, powder room, narrow entry — anywhere the column would crowd the space or sit in your eyeline.

3 SpheresMost chosen
Dia 12 cm × H 30 cm ∅ 4.7″ × H 12″

The standard pendant height. Kitchen island, dining table, hallway — long enough to read as a fixture, short enough for an 8 ft ceiling.

4 Spheres
Dia 12 cm × H 41 cm ∅ 4.7″ × H 16.1″

The one you notice. Stairwells, double-height rooms, over a long island — needs 10 ft of ceiling or more to hang without crowding.

2

How many pendants

1Model AStraight drop
Hangs directly below the canopy. The simplest install — use it when your junction box is already where you want the light.
1Model BSwagged
Same pendant, second ceiling point. The chain runs across and then drops, so the light hangs where the table is, not where the wiring is. Choose this if your box is off-centre.
2Heads
A pair. Either side of a bed or a mirror, or two over a small island. Space them 28–36″ apart.
3HeadsPopular
The island and dining-table configuration. Hang at staggered lengths rather than level — it is what stops three pendants looking like a row of streetlights.
4Heads
A long island or a table for eight. Space evenly, or cluster three and set one apart to break the rhythm.
5Heads
Where the ceiling is the feature. An entryway, a stair void, or a table where you want the fixture read from two floors.
7Heads
A full installation. Drape the chains between mounting points so they garland across the ceiling rather than dropping in parallel.
9Heads
The version people photograph. For a long dining table, a double-height entry, or a restaurant — send us your ceiling plan and we will map the mounting points.
The design

Hangs Where You Want It, Not Where the Wiring Is

The ceiling box is almost never in the right place.

Here is the conversation that happens in most houses. You want a pendant over the table. You look up, and the junction box is eighteen inches off-centre — because whoever wired the place was not thinking about where your table would go. Now there are three options, and none of them is good: move the table, open up the ceiling, or hang a beautiful light slightly wrong and look at it every day.

Marlowe was drawn around that problem rather than around a silhouette. The chain does not have to fall straight from the canopy. It can run across the ceiling to a second point first, and drop from there. The box stays where it is. The light goes where the table is.

Straight drop When the box is already where you want the light.
Swagged across One span of chain solves an off-centre box.
Garlanded Several points, staggered lengths, chains draped between.

That one decision is what makes the fixture worth grouping. Because each pendant can be hooked wherever you like, you are not limited to a straight line of identical drops. Hang three at different lengths over an island so they cascade. Sweep two across a stairwell fed by a single box. Run nine over a long table in a loose arc, chains garlanding between the plates — a composition rather than a row. Most pendants cannot do this at all, which is why most pendant installations look the same.

The stone does the rest. Each sphere is turned from natural alabaster — quarried, not manufactured — so the veining belongs to one block and no other. Unlit, they are pale, closed forms that ask nothing of the room. Lit, the veins surface like ink in water, and each sphere glows a little differently from the one above it. Because the spheres stack directly on one another, light travels through the whole column and leaves from every side: you never see a bulb, from any angle. At eye level over a table, that is the whole difference between a warm object and a bright spot.

— The wiring stays put. The light doesn't have to. —
Questions, Answered

Common Questions

The things people ask before they order.

My ceiling box is in the wrong place. Can I still use this?
Yes — that is what this fixture is for. Choose Model B: the chain runs across the ceiling to a second hook, then drops. No rewiring.
Is it real stone?
Yes — natural alabaster, not resin or glass. Every sphere has its own veining, so no two in a column will match.
Can you see the bulb?
No. The spheres stack directly on each other, so light leaves the whole column. No visible source from any angle.
How many spheres should I choose?
2 for a bedside or powder room. 3 for an island or dining table. 4 where the ceiling is 10 ft or more.
Do I need a bulb?
No. The LED is built in at warm white 3000K — nothing to buy, nothing to fit, and no colour mismatch between spheres.
Can I dim it?
Not the standard version, and it can't be changed later. Ask before you order and we'll build the dimmable one.
Is the chain long enough?
150 cm / 59″ supplied, cut shorter on site. Swagging across the ceiling uses much more — send us the distances and we'll add length free.
Gold or black?
Same fixture, two hardware tones. Gold warms with the lit stone; black draws a graphic line across a pale ceiling.
Can it go in a bathroom?
A dry, ventilated one, yes. Not above a bath or shower — IP20, no water protection.
How do I clean it?
A soft dry cloth. No water, no sprays — alabaster is porous. Once or twice a year is enough.
The Stone

Want a particular veining?

Every plate is different, so the one that arrives won't match these photographs exactly. That is what real stone does.

If you want it paler and more even, or with more grey movement, or warmer in tone — tell us before you order and we'll select the stone to suit. Send a photo of your room and we'll pick something that sits with it.

What we can't do is copy a picture. We can choose a direction, not reproduce a pattern. Email support@vidirlighting.com

A multi-pendant alabaster installation with brass chains swagged across a plaster ceiling, pendants hanging at mixed heights
Nine pendants, and not one of them the same length. This is one order, not nine decisions.
Build Your Arrangement

A Nine-Head Isn't Nine of the Same Thing

Most multi-pendant fixtures give you one column repeated. Here, every pendant is chosen separately — so a nine-head can be nine identical drops, or a mix of two-, three- and four-sphere columns at different heights. Same order, same price bracket, completely different result.

1

The three building blocks

Every pendant is built from the same ∅ 4.7″ sphere. All that changes is how many stack into a column — and you can use all three in a single arrangement.

2 Spheres H 7.9″ The short one. Use it to lift the outer edges of a group.
3 Spheres H 12″ The standard. Most of any arrangement should be these.
4 Spheres H 16.1″ The long one. One or two is enough to anchor a group.
2

Three ways to mix nine

Same nine pendants, three different arrangements. These are the mixes that work reliably — use them as they are, or as a starting point for your own.

All Even
9 × 3 spheres

Every column the same, hung level. Calm and architectural — it reads as one object rather than nine. The safe choice, and the one that never looks wrong over a long table.

LayeredMost chosen
2 × 2 spheres5 × 3 spheres2 × 4 spheres

Mostly threes, with the short ones at the edges and the long ones set in from them. The mix that photographs best — enough variation to look composed, not so much that it looks accidental.

Deep Cascade
2 × 2 spheres3 × 3 spheres4 × 4 spheres

Long columns through the middle, short ones falling away at the edges. Needs 10 ft of ceiling or more — but in a stairwell or a double-height entry it is the version people stop and look at.

3

How to order a mix

Tell us the recipe. We build it and label it.

Select the head count on this page, then send us the mix you want — for example, "nine heads: two of the 2-sphere, five of the 3-sphere, two of the 4-sphere." Every pendant is made and packed with its position marked, so your electrician is not guessing on the day.

Before You Order

Sloped or Vaulted Ceiling? Talk to Us First

The canopy supplied as standard is made to sit flat against a level ceiling. On a sloped, vaulted or cathedral ceiling it needs a sloped-ceiling adapter so the fixture hangs plumb rather than at an angle — and on a cluster, the cord lengths have to be recalculated as well, since the ceiling is higher at one side than the other.

Installation

The Complete Installation Guide

Not sure how to wire it, how high to hang it, or whether you need an electrician? Our full guide walks through every step for US homes.

01

Power Off First

Switch off at the breaker and confirm before you touch any wiring.

02

Check the Box

Make sure your junction box is standard, secure, and rated for the weight.

03

Match the Wires

Black to black, white to white, ground to ground — the US standard explained.

04

Set the Height

Mounting heights and clearances for sconces, pendants, and chandeliers.

Read the Full Installation Guide

Free guide · Written for US homes · Opens in a new tab

Nine as standard
Larger installations

Nine Is Where the Menu Stops — Not the Fixture

Everything on this page can be ordered up to nine pendants. That covers almost every dining table, island and entryway.

Above nine, the arrangement stops being a product and becomes a plan: mounting points have to be mapped to your ceiling, chain lengths calculated per position, and the whole run laid out before anything is made. We build those regularly — they are just not something you can pick from a dropdown.

Restaurants, hotel lobbies, stairwell voids, long banquet tables. If your ceiling needs twelve, sixteen or thirty, tell us about the space and we will design the run.

About the power cordCord retouched in photos · Gold finish = clear cord · Black finish = black cordTap to view

For a cleaner look, the cord has been digitally removed from our product photos. Every chandelier is supplied with a power cord that runs alongside each chain to the light. Its colour is matched to the finish you choose:

Gold finishClear cord

A transparent cord that almost disappears beside the gold chain.

Black finishBlack cord

A black cord that blends in with the black chain.

Coiled black power cord and alabaster fitting of the Alabaster Cylindrical Chain Chandelier – Vidirlighting
Real photo: the black cordThe power cord as supplied, connected to the alabaster light.
Four matte black ceiling canopies with heavy-duty link chains – Vidirlighting
Real photo: canopies and chainsMatte black canopies and heavy-duty link chains, with the cord running alongside.
  • Neat finishWeave the cord through the chain links during installation for a tidy look.
  • Same lengthThe cord follows the chain, so adjusting the chain also sets the cord.
  • Questions?Ask us for more real photos before you order. Contact us
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Customization

Customization Services

At Korewo Lamp, we understand that every space is unique, and sometimes, ready-made designs might not meet your exact vision. That’s why we proudly offer comprehensive customization services, ensuring your lighting is tailored perfectly to your preferences and needs. Whether it’s the size, color, style, or a completely original design, we’re here to bring your ideas to life.

Custom Size, Color & Style

  1. Custom Color
    Found a chandelier or wall lamp design you love, but the color doesn’t match your décor? No problem! We can customize the finish—whether you prefer gold, chrome, matte black, or something unique—to harmonize perfectly with your furniture and space.

  2. Custom Size
    Have specific dimensions in mind? Let us create lighting that fits seamlessly into your room. Provide details such as width, depth, and height (e.g., W 48” X D 10” X H 12”), and we’ll ensure it’s just right for your space.

  3. Custom Style
    Love one of our existing designs but wish it came in a different style? We can customize products within the same series to suit your aesthetic preferences.

  4. Custom Items From Your Imagination
    If you have a unique vision not featured on our website, we encourage you to share your ideas. Even a hand-drawn sketch is enough for our team to understand your requirements and provide professional guidance.

How to Customize Your Design

Simply email us at support@korewolamp.com with the following details:

  1. Product Reference
    Mention the SKU number or share the product link for reference.
  2. Design Details
    Include an image, concept, or drawing of the chandelier or lamp you want.
  3. Color Preferences
    Specify your desired color for the base or accents, such as gold, silver, or black.
  4. Dimensions
    Provide detailed measurements (width, depth, and height) for the lighting fixture. Unsure about the size? Share your room dimensions and ceiling height, and we’ll help you select the perfect proportions.

Once we receive your details, our designers will review your request and respond within 1-2 business days with a quote. After confirming your order, we’ll email a customized invoice.

The Customization Process

  1. Contact Us: Email support@korewolamp.com with your customization request.
  2. Share Your Design: Provide a product link, image, or drawing, along with size and color preferences.
  3. Make Payment: Confirm your order and process the customization fee.
  4. Receive Feedback: Our factory will prepare a detailed drawing or plan for your approval.
  5. Approve & Produce: Once approved, production will begin.

Additional Information

  • Production Time: Customized items require 8–10 weeks to produce and ship, with free standard shipping. Expedited shipping is available for an additional fee.
  • Warranty: All customized products are covered by a 1-year manufacturer warranty.
  • Return Policy: Please note that customized items are not eligible for cancellation, return, or exchange.

Ready to bring your dream lighting to life? Contact us today and let Korewo Lamp create the perfect illumination for your space.


Shipping policy

At korewolamp, we’re committed to delivering your lighting products quickly, safely, and with full transparency. Every lamp we ship is handled with care because we know how exciting it is to brighten your home with something special.

1. Order Processing

We divide the time between a customer placing an order and receiving the product into: Total Delivery Time = Handling Time + Transit Time (business days).

Once you place your order, our team immediately gets to work!

  • Processing Time: Expedited order processing time: 1-3 working days (Monday to Friday, except holidays)

  • During high-demand periods or special promotions, processing may take slightly longer but we’ll always keep you informed via email.

You’ll receive a confirmation email once your order is placed and a tracking email once it ships.

2. Transit Time

Estimated Delivery Times:

Free Shipping:  25–45 working days
Expedited Shipping:   9-14 working days

Delivery times are estimates and may vary due to customs processing, carrier delays, or local delivery conditions.

3. Shipping Costs

We have 2 shipping methods, the billing methods are as follows:

  1. Standard shipping : Free Shipping On All Orders to the United States.

  2. Expedited shipping charges are as follows:

Shipping Method Condition Transportation Costs
Expedited Shipping (9–14 working days) $0.00–$200.00 $100.00 USD
Expedited Shipping (9–14 working days) $200.10–$400.00 $150.00 USD
Expedited Shipping (9–14 working days) $400.10–$600.00 $200.00 USD
Expedited Shipping (9–14 working days) $600.10–$700.00 $250.00 USD
Expedited Shipping (9–14 working days) $700.10–$800.00 $300.00 USD
Expedited Shipping (9–14 working days) $800.10–$900.00 $400.00 USD
Expedited Shipping (9–14 working days) $900.10–$1,000.00 $500.00 USD
Expedited Shipping (9–14 working days) $1,000.10–$1,200.00 $600.00 USD
Expedited Shipping (9–14 working days) $1,200.10–$1,400.00 $700.00 USD
Expedited Shipping (9–14 working days) $1,400.10–$1,600.00 $800.00 USD
Expedited Shipping (9–14 working days)  $1,600.10–$1,800.00 $900.00 USD
Expedited Shipping (9–14 working days) 1,800.10–$2,000.00 $1000.00 USD
Expedited Shipping (9–14 working days) $2,000.10 and up $1500.00 USD

 

4. Order Tracking

Once your order ships, you’ll receive an email with your tracking number and a direct link to monitor your shipment.
Please allow up to 48 hours for tracking updates to appear after dispatch.

If your tracking link shows “pending” for more than 5 business days, contact our support team we’ll gladly assist in tracking down your package.

5. Shipping Destination and Item Location

We exclusively ship to addresses within the United States and Canada. Your order can be delivered to any physical address (excluding PO Boxes and APO/FPO addresses) in the contiguous United States, Alaska, or Hawaii. Our factories are located in China, and your order will be shipped directly from the Chinese factory.

If you’re unsure whether we ship to your location, feel free to contact us before placing your order at support@korewolamp.com.

6. Delays & Lost Packages

We work closely with carriers to ensure timely delivery. However, please understand that once a package is in transit, delays may occasionally occur due to factors outside our control (weather, customs, or peak seasons).

If your package seems lost or hasn’t arrived after the estimated delivery window, please contact us at support@korewolamp.com with your order number we’ll investigate and find the best solution.

7. Damaged or Incorrect Orders

We take packaging seriously but if your order arrives damaged or incorrect, please email us within 48 hours of delivery with photos of the item and packaging.
Our team will quickly arrange a replacement or refund as outlined in our Return & Refund Policy.

8. Address Accuracy

Please double check your shipping address before completing checkout.
korewolamp is not responsible for delays or losses caused by incorrect or incomplete shipping details provided by the customer.

If you notice an address error immediately after placing your order, email us within 12 hours to request an update.

9. Customs, Duties & Taxes

International orders may be subject to import taxes or customs fees upon arrival. These charges are determined by your local customs office and are the customer’s responsibility.
korewolamp has no control over these charges or delays once your order leaves our warehouse.

10. Contact Us

If you have any questions about your order, shipping status, or delivery options, our friendly support team is here to help.

Email: support@korewolamp.com
WhatsApp: +86 18925390880
Address: 169 Madison Ave Ste 2651, New York, NY 10016, United States

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

In order to be eligible for a return/exchange, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.

Generally, there are two reasons for return:

1.If it is a product quality problem or transportation damage, we will provide free return and exchange services.

2.If it’s just that the customer doesn’t like our lights, the customer needs to pay the shipping cost for the return and exchange.

3.If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. The reasons caused by the consumer include the following:
The customer personally thinks the product does not meet expectations.
The customer personally thinks the size is too small or too large.
The customer personally thinks the color does not meet expectations.
The customer wants to return the product for personal reasons, such as a change of mind or no longer needing the product.
The customer ordered the wrong item or the wrong quantity.
The customer did not read the product description thoroughly and was surprised by features or specifications.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We are certain that you will adore your order when it arrives, but if you don't for any reason, please just drop us a quick line via our contact us page or just reply the shipping update emails and we will make it right.

ELIGIBLE FOR RETURNS/EXCHANGES

Customers are entitled to a refund for returns in the following cases:

1.The product is damaged due to quality problems or transportation.

2.The item has not been used and 30-day return policy applies.

3.Any item returned to sender undelivered.

4.Any item not delivered within 90 days.

All of the above are eligible for a full refund and replacement.
We bear all costs for the above issues and guarantee 100% return/refund or free replacement.

NOT ELIGIBLE FOR RETURN/EXCHANGE

Certain types of items cannot be returned:

1.Products that do not qualify for our 30-day return policy.

2.Orders or items valued at $5,000 or more.

3.Bespoke, custom or special ordered products to your specifications.
Bulb.

4.Product not in original condition and packaging.

For items not eligible for return refunds, you will be responsible for your own return shipping costs. Shipping charges are non-refundable. And we will deduct up to 70% of the cost + service fee of your refund amount.

ORDER CANCELLATION

Cancelling orders is only possible within 24hours after order confirmation. After this time, we cannot provide a refund.
(Sometimes, if the order hasn't been shipped, we may available to cancel your order, so please contact us if you haven't received the shipment confirmation.)

RETURN POLICY

Our policy lasts 30 days. If 30 days have gone by since you have received your item according to your tracking number, unfortunately, we can’t offer you a refund or exchange. You must reach out with an inquiry within this time window to be eligible for a return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

OUR RETURNS PROCESS

1.Read our return policy above to determine whether your order qualifies to be refunded/returned.

2.Submit an inquiry, including your reason for return, at support@korewolamp.com.

3.We confirm the refund amount you qualify for depending on your reason for return and the items in your order.

4.We provide the return address and shipment labelling instructions.
If you do not follow our instructions, we cannot give you your refund.

5.You ship the item at your own cost.
We do not cover the cost of return shipping or provide pre-paid labels.
Please print out your order confirmation email and include it in the returning package.

6.Notify us via email that you have sent your return and provide us with your tracking number if applicable.

7.We will process your return within 3–5 business days of receiving your returned items.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

EUROPEAN UNION 14 DAY COOLING OFF PERIOD

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at  support@korewolamp.com.

CONTACT US

 Email:  support@korewolamp.com.

WhatsApp: +86 18925390880

Address: 169 Madison Ave Ste 2651, New York, NY 10016, United States

 

Secure Payment

We want our customers to feel secure when shopping with us online. That is why we have implemented strict measures to protect your personal and payment information from unauthorized access.

Our website uses the latest encryption technologies to ensure that all data is transmitted securely. In addition, we have implemented robust fraud prevention systems that monitor all transactions for suspicious activity. Should any issue arise, our dedicated customer support team is available to assist you. We are committed to providing a safe and enjoyable shopping experience for all of our customers.

Payment: Visa, Master Card, American Express, Diners Club, Discover and JCB, Shop Pay.


Payment Security

We utilize Shop Pay to ensure the security of your payments:

Encrypted Transmission:
TLS encryption is enabled across our entire site. Your card number, CVV, and billing information are transmitted directly to our payment service provider via an encrypted channel for processing; they are never stored on our servers in plain text.

Account Security:
When checking out with Shop Pay, you have the option to enable two-factor authentication for login verification. Shop Pay's risk management system actively monitors for and blocks abnormal login attempts as well as suspicious transactions.

Fraud Detection:
We collaborate with our payment service provider to conduct risk assessments on all orders. We perform manual reviews for specific scenarios, such as discrepancies between billing and shipping addresses, or multiple orders placed within a short timeframe.

Privacy Protection:
Your payment information is used solely for order authorization, fraud prevention, and refund processing; it is never sold to third parties. For further details, please refer to our Privacy Policy.


Last updated: April 20, 2026

Black Friday sale

The more you buy, the more you save

Three levels of savings, applied automatically at checkout. No code needed, the best one applies itself.

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15% off Orders of $100+
No code needed
18% off Orders of $2,000+
No code needed
20% off Orders of $5,000+
No code needed

Black Friday price for this piece on its own

$505.75$595.00-15%

Add $1,405.00 more to your cart to get 18% off.

Shop the sale